Main Tasks
-Remote support for hard- and software
-Troubleshoot system and network problems
-Diagnosing and solving hardware or software faults
-Respond within agreed time limits to call-outs
-Work continuously on a task until completion
-Prioritize and manage open cases at one time
-Test and evaluate new technology
Skills
-The ability to think logically
-A good memory of how software and operating systems work
-Excellent listening and questioning skills
-The ability to interact confidently with clients to establish what the problem is and explain the solution
-Problem solving skills
-Attention to detail
-A strong customer focus
-German and English fluent
We are looking for all levels junior to experienced IT Support. Even if you don’t have all skills but are interested in working for HOLOGATE please do not hesitate to drop us a line.
